Privacy policy
Person responsible for processing: MME Patricia GUGLIELMI – japp.24@outlook.fr
This privacy policy applies to the entire www.locationsdevacances-japp.fr website and its products and services. When you provide us with personal data as described in paragraph II below, you authorise us to collect, store and use them
- to fulfil our contractual obligations to you,
- for our legitimate interest in processing your personal data (e.g. for internal administrative purposes)
- or on the basis of your consent, which you may withdraw at any time, as described in this Privacy Policy.
I. Who are we?
Our Privacy Policy applies to all products, applications and services offered by the company J.A.P.P. registered in France under the number Siret 80030997300017 and whose registered office is located at the following address LD LOIBESSE 24510 SAINT-MARCEL-DU-PERIGORD .
II. How do we collect information?
Subject to applicable law, we collect information about you or any third party whose information you provide to us when you:
Register to use our website or services; this may include your name (or company name, if applicable), address, e-mail address and telephone number. We may also ask you to provide additional information about your business and preferences;
Place an order using our websites, applications or services; this may include your name (or company name), address and contact details (including telephone number and email address) and payment details;
Fill in online forms (including callback requests), download information such as data sheets or other publications, or participate in any activities offered on the various interactive areas of our website or application or service;
Interact with us using social networks;
Provide us with your contact details when you register or access any website, application or service we provide or when you update those details;
And contact us offline, for example by telephone, fax, SMS, email or post.
We will also collect your data when you fill in only part of the fields on our site and/or other online forms and/or when you abandon your entry in the process. We may use this data to contact you to remind you to fill in missing information and/or for marketing purposes.
We may also collect information from your electronic devices (including mobile phones) and applications used by you or your users to access and use any of our websites, applications or services (for example, we may collect the identification number and type of device used, geolocation and connection information, such as statistics on pages visited, traffic to and from the sites, referring URL, advertising data, your IP address, browsing history and web log information). We will ask for your permission before doing so. In doing so, we may use cookies or similar means (as described in paragraph V below).
Subject to applicable law, we may supplement the personal data we collect with information obtained from third parties who are authorised to share it; for example, information from credit institutions, information providers or public sources (for example, for customer due diligence purposes).
If you intend to provide us with personal data about a third party, it is your responsibility to ensure that you comply with applicable data protection regulations, including your obligations to obtain the prior consent of the individuals whose personal data you provide to us. In this regard, in accordance with applicable regulations, you must have obtained the prior express consent of the data subject and informed him or her of the manner in which we collect, use, disclose and retain personal data concerning him or her or invited him or her to read our Privacy Policy.
III. How do we use your data?
Subject to applicable laws, we collect and process your data for the following purposes:
To provide any information and services you have requested and any applications or services you have ordered;
To compare information for the purpose of checking its accuracy and to corroborate it with third parties;
To provide, maintain, protect and improve the applications, products, services and information you have requested from us;
To manage and administer your use of the applications, products and services you have asked us to provide;
To manage our business relationship (for example, customer services and support activities);
To monitor, measure, improve and protect our content, website, applications and services and to provide you with a personalized and quality user experience;
To conduct internal checks on our websites, applications, systems and services to test and improve their security and performance. Where appropriate, we will anonymise any information used for such testing purposes;
Provide you with any information we are required to provide to you in order to comply with our regulatory or legal obligations;
Contact you to find out if you would like to participate in our customer surveys (for example, feedback on your use of our applications, products and services);
To carry out joint statistical and comparative analysis and monitoring to prevent you or any other individual from being identified;
To provide you with marketing messages or targeted information that may be useful to you, based on your use of our applications and services;
To deliver content and services in conjunction with third parties with whom you have a separate relationship (for example, social network providers).
This information will be retained and used for legal, regulatory, anti-fraud and legitimate business purposes for as long as legally permitted.
Our website and applications may contain technologies that allow us to:
Check specific information from your device or systems necessary for your use of the websites, applications or services against our records to ensure that the websites, applications or services are being used in accordance with our Terms and Conditions and end user agreements and for the purpose of resolving any problems;
Obtain information about technical errors or other problems with our websites, applications and services;
You can manage your privacy settings in your browser or on our applications or services (if applicable).
IV. Sharing your information
We may share your personal data with:
Third parties, where you have a relationship with such third party and have consented to us passing on information (for example, social networking sites or other third party application providers);
Third parties for marketing purposes;
Any third party in connection with existing or threatened legal proceedings, provided we are legally permitted to do so (for example, in response to a court order);
Any third party, in order to comply with our legal and regulatory obligations, including legal or regulatory reporting and the detection or prevention of unlawful acts;
And public bodies required by applicable law to inform.
V. Your rights under the GDPR
If you live in the European Union or another region with comparable data protection laws, you will have the following rights:
The right to know how we use your data and the right of access to your data;
The right to request the amendment or deletion of your data and to restrict the processing of your data;
The right to object to the processing of your data, for example for marketing purposes;
The right to receive the data about you that you have provided automatically in a structured, commonly used and machine-readable format, or to have it sent directly to another company, if technically feasible (“data portability”);
Where you yourself have consented to the processing of your data, the right to withdraw your consent in accordance with legal or contractual limitations;
The right to refuse any decision based on the automated processing of your personal data, including profiling;
And the right to lodge a complaint with the supervisory authority responsible for data protection issues (CNIL).
If you request a copy of your data, you may be required to pay a fee.
If we hold incorrect information about you or if your contact details have changed, please inform us so that we can correct them and update our records.
If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may not be able to provide you with access to all or part of our websites, applications and services as a result.
We will retain your personal data for the duration of our business relationship and after the end of our business relationship for as long as is necessary for the legitimate conduct of our business or to comply with applicable laws and regulations. In the event that we no longer need your personal data, we will securely destroy it (without giving you any further notice).
VI. Changes to our Privacy Policy
Our Privacy Policy may change from time to time. However, these changes will not affect your rights under this Privacy Policy. We will always update our Privacy Policy on our website. Therefore, when you visit our website, we encourage you to review our Privacy Policy to ensure that you are aware of the most current version (the “last updated” notice informs you when it was last updated).
VII. Security and retention of personal data
We ensure the security of your data by taking the necessary technical and structural measures to prevent unlawful or unauthorised processing or accidental loss, destruction and/or damage. We endeavour to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services via an Internet connection or any other connection. If we have given you (or if you have chosen) a password to access certain areas of our websites, applications or services, please keep this password confidential; we will not share it with anyone.
If you believe that you have been hacked, you can contact www.locationsdevacances-japp.fr.
VIII. Cookies and statistics
Cookies are small text files that are transferred from our website, applications or services and stored on your device. We use cookies to help us provide you with a personalised service. Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services and are deleted when you close your browser).
We use the following types of cookies:
Strictly necessary cookies
These are cookies that are necessary for the proper functioning of our website. For example, these cookies allow you to access the secure parts of our website or to remember the contents of your shopping cart.
Performance and statistical cookies
These cookies collect information about how visitors and users use our website. All information collected by these cookies is aggregated and therefore anonymous. We only use these cookies to improve the functioning of our website and your user experience.
Google Analytics cookie
Google Analytics uses “cookies” to help the website analyse how users use the websites, applications and services. The information about your use of the websites, applications or services (including your IP address) generated by the cookie will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, applications and services, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or on the application. Please note, however, that if you do so, the website may be partially unavailable. By using our websites and applications by Google in the manner and for the purposes set out above. For more information, please refer to “How Google uses certain data collected when you use our partners’ websites or applications” (available at www.google.com/policies/privacy/partners/ or any other link Google may provide).
If you want Google Analytics to stop tracking you on all websites, visit http://tools.google.com/dlpage/gaoptout.
Piwik/Matomo
This site uses Piwik/Matomo Analytics to collect information about how visitors use our site. Piwik/Matomo Analytics uses cookies to record information about site usage. We use this information for reporting purposes and to help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the website, where they come from and the pages they visit. For more information on how Piwik/Matomo Analytics handles user data, please see the PiwikMatomo privacy policy available at the following link: https://matomo.org/privacy/
How do I disable cookies?
You can set your browser or our websites, applications or services to limit cookies or block them altogether, if you wish. However, you may find that disabling cookies will affect your ability to use some parts of our websites, applications or services.